Operating Now: Maximizing Guest Value: Proven Strategies to Increase Per-Guest Revenue

Description

Maximizing Guest Value - Proven Strategies to Increase Per-Guest Revenue

Since the post-COVID travel rebound, the way guests spend—and what they expect—has dramatically changed. Maximizing revenue per guest is no longer just about upgrades; it’s about creating an experience tailored to each individual, at every touchpoint.

In this session, we’ll explore:
✅ The Evolution of Guest Spend: How guest behavior has shifted post-pandemic and why optimizing spend per guest is critical to operational success.
✅ Personalized Digital Marketing: Using guest preferences to craft targeted offers that drive ancillary revenue.
✅ Universal Guest Profiles: How integrating guest data across multiple systems enables personalized experiences and smarter offers.
✅ Self-Service Options: Empowering guests with choices through digital platforms that increase satisfaction—and spending.
✅ Effective Booking Upsells: Tactics that drive higher conversions on premium offerings during the booking journey.

Speakers:

Tom McQueen - Enterprise Account Executive with Agilysys

Location:

This event will be held via Zoom. A link will be sent after registration.